tekMind - Shipping Policy

Welcome to tekMind! We hope that you have a great experience using our Platform.

At "tekMind", we strive to ensure a seamless experience for our users. Please read the following delivery or shipping policy carefully to understand how we manage the delivery of educational materials, books, products, and services:

Estimated Delivery Dates:

We acknowledge that delivery dates are estimates, unless explicitly agreed upon in writing as fixed dates for delivery.

Cost Calculation and Collection:

The cost for delivery is determined at the initiation of the transaction, based on the shipping address provided by you. This cost will be included as a part of the transaction amount paid for the educational materials, books, products, and/or services.

Prompt Contact for Non-Delivery:

In the event that you do not receive your delivery within ten days from the estimated delivery date, we encourage you to promptly reach out to us. You can contact us through the following means:

• Address: Premises No. Shop Room No. 60, B-3, Market Kalyani, P.O- Kalyani, P.S- Kalyani, Pincode- 741235 in Ward No. 11.
• Email: info@tekimnd.in
• Help Line: 83340 11451
• Phone: 79804 58191

Responsiveness:

We are committed to addressing any concerns regarding non-delivery promptly and efficiently. Your satisfaction is our priority, and we will work diligently to resolve any issues you may encounter.

Communication:

We value transparent communication and will keep you informed throughout the process of resolving any delivery-related matters. Feel free to reach out to us for updates or assistance at any time.

Customer Support:

Our dedicated customer support team is available to assist you with any queries or issues you may have regarding delivery or any other aspect of your experience with us.

Thank you for choosing "tekMind". We appreciate your trust in us and remain committed to providing you with a fulfilling learning journey.