tekMind - Refund Policy

Welcome to tekMind! We hope that you have a great experience using our Platform.

At "tekMind", we prioritize transparency and customer satisfaction. Please carefully review the following refund policy regarding unintended donations:

Refund Process:

Refunds will be processed for unintended donations upon request. To initiate a refund, please send an email to info@tekimnd.in stating the reason for your request.

Documentation Requirement:

Along with your refund request, you are required to provide the original receipt you received from 'tekMind' at its head office address.

Consent to Information Collection:

By using our website or providing any information, you consent to the collection and use of the disclosed information in accordance with our privacy policy. You are bound by the terms outlined in the privacy policy.

Privacy Policy:

Our privacy policy governs the collection and use of your information on our website. If you have any queries or wish to update personally identifiable information, please contact us at info@tekimnd.in.

Policy Updates:

'tekMind' reserves the right to change the privacy policy at any time. We encourage you to review the policy periodically to stay informed about any changes.

Payment Failure and Resolution:

In the event of a payment failure where the amount is deducted:

• If the payment fails and the amount is deducted, it will be credited to your account within 72 hours as per RBI guidelines.
• If the amount is successfully debited but acknowledgment is not generated, please wait for 72 hours for your bill/slip/acknowledgment to be generated after the successful receipt of the amount by 'tekMind'.

We are committed to providing a seamless experience for our users, and your satisfaction is paramount to us. If you have any further queries or require assistance, please do not hesitate to contact us at info@tekimnd.in.

Thank you for choosing "tekMind". We appreciate your understanding and cooperation.